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call forwarding
asked in Developers
incoming call notifications not showing to my other extensionIncoming call notifications not showing to my other extension except one extension in my applications...
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Dec 13, 2023 at 8:16am
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asked in Users
Line goes straight to voicemail with Line Work Hours set to ring to multipleI have an active line for a department. I've set current settings for Work Hours as follows:mon-fri 9-5Welcome Greet...
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Dec 12, 2023 at 8:48am
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Answers
asked in Developers
How do I forward calls from the main company number to cell phoneI would like all company calls to be forward to either my RC softphone number or my personal cell. Any thoughts on how t...
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Nov 16, 2023 at 12:53pm
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asked in Users
How do I forward calls from the main company number to cell phoneI would like all company calls to be forward to either my RC softphone number or my personal cell. Any thoughts on how t...
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Nov 13, 2023 at 4:17pm
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1
Answer
asked in Developers
TAS-106 - Operation is not allowedwhen we hit the answer call party API we are getting the error. we got this suggestion from your end but we didn't g...
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Nov 2, 2023 at 4:46am
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asked in Users
I recently updated the Super Admin to an existing user and reassigned their softphone number but the old super admin is still receiving calls to their call forward number (mobile/cell)?Our 'default' super admin left the company and I updated the 'default' super admin to be me. I updated a...
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Oct 11, 2023 at 10:56pm
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asked in Users
Identifying RC calls on mobileHi,I am new to Ring Central and wanted to know how I know if a call is coming through on my mobile as a work call (throu...
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Oct 10, 2023 at 11:37am
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asked in Developers
Forward all calls setting via APII am trying to get a list of extensions with Forward all calls set to which number.The setting that you can do in the We...
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Oct 5, 2023 at 9:17am
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asked in Developers
Retrieve forwarded callsI have an API that retrieves the company's call log. When I download the detailed report manually from the platform ...
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Sep 1, 2023 at 3:51am
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1
Answer
asked in Developers
How to identify to which queue a call belongs after is forwarded from an IVRCaller's calls are received by an IVR menu first, and based on the selected option, their call gets routed to the co...
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Aug 22, 2023 at 9:50am
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1
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